Privacy Policy
Information we collect
Information collected may include name, email address, phone number, enrolled course and batch, language, fee assignment, payment status, attendance, recording progress and messages submitted through the website. Payment card, UPI or banking credentials are handled by the selected payment gateway and are not stored directly by Noorun Ala Nur.
How information is used
Information is used to process registrations, provide course access, manage live classes and recordings, verify payments, maintain attendance and progress records, respond to enquiries, provide student support and administer the learning platform.
Service providers
NAN may use service providers such as Supabase, PayU, Bunny Stream, Zoom, the hosting provider and domain/DNS providers to operate the service. Their own privacy terms also apply.
Security
Reasonable technical and organisational safeguards are used, including authenticated accounts, access controls, role-based permissions and protected recording access. No internet-based service can guarantee absolute security or completely prevent unauthorised screen recording or copying.
Retention and correction
Student and transaction-related records may be retained for as long as reasonably required for course administration, payment reconciliation, legal obligations, dispute handling and record keeping. Students may contact Noorun Ala Nur to request correction of inaccurate personal information.
Contact
For privacy questions or correction requests, contact Noorun Ala Nur using the details shown on the Contact page.