Refund & Cancellation Policy
Approved fees
Students are shown only the fee amount approved for their account. A payment should be made only against the fee displayed in the authenticated student portal.
Failed or incomplete payments
A failed or incomplete payment does not count as paid. If money is debited but the website does not confirm payment, the student should contact NAN and provide the payment reference so it can be checked against the payment provider.
Refunds
Any refund eligibility, amount and timing is determined by NAN’s approved policy and the applicable payment-provider process. Approved refunds may take additional banking or provider processing time to appear.
Course changes or cancellation
If NAN cancels or materially changes a paid programme, NAN will communicate the applicable adjustment, transfer or refund arrangement to affected students.
Contact
For payment, cancellation or refund questions, contact NAN through the Contact page.